Terms and conditions

1. Legal Status

1. The online casino service provided by KukiMuki is licensed by the Autonomous Island of Anjouan (Union of Comoros).

2. This license number is ALSI-202507031-FI2.

3. The jurisdiction for any disputes or claims arising from this agreement is the Union of Comoros.

4. KukiMuki is allowed to operate in Poland, and its services are fully accessible and reliable for Polish players with secure operations.

2. Registration and Login Process

1. To create an account on KukiMuki, a user must follow these steps:

   • Visit the site and click "sign-up"
   • Enter email, username, password, currency
   • Verify email address through automatic verification process
   • Submit Know Your Customer (KYC) documentation for withdrawals: ID and address proof
   • Make an initial deposit to activate bonuses

2. KYC/ID Verification is required for withdrawals and large deposits.

3. The time it takes to activate a user's account after completing the above steps can range from instant email verification to 1-2 days for KYC processing.

4. A minimum age of 18 years old, one account per user, and certain restricted countries (US, UK, France) apply to all users.

3. Games and Software Providers

1. KukiMuki offers a vast library of games from top providers:
   • Slots: Starburst (NetEnt), Book of Dead (Play’n GO), Gates of Olympus (Pragmatic)
2. The software providers used by KukiMuki include NetEnt, Play’n GO, Pragmatic Play, Yggdrasil, ELK, NoLimit City, Big Time Gaming, Evolution, and Ezugi.
3. KukiMuki offers over 5,000 games in the following categories: Slots, Table Games (roulette, blackjack), Live Casino, Video Poker.

4. Bonuses and Promotions

1. Welcome Bonus details:
   • Slot Pack: 100% up to €500 + 100 FS on Starburst
   • Crypto: 200% match to 0.01 BTC
   • Live: 50% up to €300
2. All bonuses are subject to the following terms and conditions:
   • Wagering requirements: 25x (deposit + bonus), slots 100%, live games 0%
   • Maximum bet: €5
   • Time limits for wagering: 7 days, free spins: 72 hours

5. VIP and/or Loyalty Program

1. KukiMuki's loyalty program is progressive in nature:
   • Higher cashback rates (up to 15%) as users advance through levels
   • Exclusive rewards and benefits available at higher tiers
2. Users can earn points from bets, which accelerate progress through the loyalty ranks.

6. Payment Methods and Banking Terms

1. Deposit methods:
   • Crypto: instant processing, €20 minimum (0% fee)
   • Cards (Visa/MC): immediate processing, no maximum deposit amount, 0% fee
   • Skrill/Neteller: instant processing, no maximum deposit amount, 0% fee
2. Withdrawal methods:
   • Crypto/Wire/Bank: €25 minimum for bank withdrawals (€50 max), up to €20k monthly, 24-48 hours for crypto, first two free then a €2 fee

7. Key Terms and Conditions

1. Deposit limits are customizable on a daily/weekly/monthly basis with a minimum of €20.
2. Withdrawal limits apply: €3k per day, €6k per week, €20k monthly.

8. Mobile and Technical Features

1. KukiMuki offers a fully responsive mobile-optimized platform available for download (Android/iOS).
2. Users can register on mobile using the same steps as desktop users.
3. Live casino games are smooth to play on both mobile and desktop devices.

9. Security and Fair Play

1. KukiMuki employs SSL encryption (Cloudflare) for secure transactions.
2. 2FA is available for added security.
3. Provider RNG ensures game fairness.
4. Anjouan certification, but no eCOGRA accreditation.

10. Responsible Gambling Features

1. Tools are provided to support responsible gaming:
   • Deposit limits
   • Session reminders
   • Temporary or permanent self-exclusion
2. Links to relevant support organizations for users in need of assistance.

11. Advantages and Disadvantages

Pros:

• Vast library of games/providers
• Fast crypto payments
• Tailored bonuses
• Loyalty shop available

Cons:

• Non-EU license
• No phone support provided
• Wagering requirements apply to bonus funds